Shop rate and additional time
- Standard shop rate: $89/hour
- Emergency Rush Service: $158/hour
- Monthly plan time is applied to the agreed action plan
- Work outside the action plan is authorized through a support request
- Additional time is invoiced to your regular client account and is separate from the monthly service contract
How authorization works
- Submit a support request describing what you want done
- You receive clear options and tradeoffs before work begins
- Approved work is completed and invoiced through your client account
Plan overview
Plan comparison
| Capability | Free Lifetime | Essential | Growth | Strategic |
|---|---|---|---|---|
| Client account + project history retained | Included | Included | Included | Included |
| Support system access | Included | Included | Included | Included |
| Monthly time included (typical) | 0 hours | ~5 hours | ~10 hours | ~20 hours |
| Action plan execution | — | Included | Included | Included |
| Maintenance, updates, and fixes | — | Included | Included | Included |
| Performance & SEO improvements | — | Optional | Included | Included |
| Conversion & usability improvements | — | Optional | Included | Included |
| Marketing/design coordination | — | Optional | Included | Included |
| Strategy, roadmaps, and leadership | — | — | Light | Included |
| Emergency Rush Service | Available | Available | Available | Available |
Notes: “Optional” means it may be included when it fits the month’s priorities and available time. Rush work is separate and does not use included plan time.
Quotes, estimates, and fairness
Work is priced on time and materials. Time means time actually worked. Materials are items such as software, plugins, licensing, or other third-party fees required to complete the work properly.
Bids and fixed estimates are often misleading for website work. To protect themselves, many vendors inflate the estimate so they cannot lose money if the task becomes complicated. The result is that simple jobs overpay, while complex jobs underpay. This creates a system where good clients subsidize bad ones, and the pricing stops being fair.
Instead, work stays transparent and results-driven. You set a monthly budget through your plan, priorities stay aligned to real business goals, and work is handled diligently—quickly and accurately—without sacrificing quality. While exact timing cannot be promised for every task, most work naturally falls into ranges such as 15 minutes, 30 minutes, 1 hour, 2 hours, or a half day.
This policy does not apply to fixed-price services. Many common tasks and standard services are flat-rated, and maintenance packages are priced as defined.
You may cancel at any time. There is no long-term contract and no additional obligation beyond the current billing period.

-
-
-
-
Follow us around the web: